Latest updates on internet service providers packages, plans, deals and news during the coronavirus outbreak. Keeping internet customers up to date with the latest moves companies are making to help consumers with their internet and cable bill
As the COVID-19 pandemic continues to impact our daily lives, internet service providers (ISPs) have been crucial in ensuring that people remain connected. This article provides an update on how various ISPs are responding to the pandemic, including new initiatives, support measures, and related articles for further reading.
In response to the COVID-19 pandemic, FCC Chairman Ajit Pai announced the Keep Americans Connected Initiative on March 13, 2020. The pledge included commitments from more than 800 companies and associations to:
During the pandemic, the Affordable Connectivity Program (ACP) was launched to help low-income households stay connected. The program provided $30 monthly subsidies for internet bills, or $75 discounts in tribal or high-cost areas. However, the ACP is now out of funds, and its future remains uncertain. Many ISPs are preparing post-ACP plans to continue supporting their customers.
Verizon introduced the "Verizon Forward" initiative, offering home internet for as low as $20/month. New customers could pay $0/month for the first six months they are enrolled.
AT&T continued offering its "Access from AT&T" plan, which provides 100 Megabit speeds for $30/month. With the ACP’s $30 discount, this plan was previously free for some customers.
Comcast’s "Internet Essentials" plan provides a low-cost connectivity option, with home internet starting from $9.95/month. Additionally, customers can transfer their ACP benefit to some plans.
Charter, the largest provider in the ACP program, has not made specific announcements about ACP replacements. However, some customers may be eligible for Spectrum’s Internet Assist Plan, offering 50 megabit internet for $24.99/month.
Local governments have also stepped up to address digital inclusion during the pandemic. Initiatives include:
The COVID-19 pandemic has underscored the importance of reliable internet access. While many ISPs have taken significant steps to support their customers during this time, the future of programs like the ACP remains uncertain. Continued efforts from both providers and local governments are essential to ensure that all Americans can stay connected in an increasingly digital world.
For more updates and information on internet service providers' responses to the pandemic, stay tuned to our blog.
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