Windstream Internet Review

jbegley

Updated:30/07/2024

Published:16/10/2019

For the most part, Windstream is primarily in areas where satellite internet tends to be the “only other option”. In this case Windstream’s uncapped data limits and pricing for speed will always be the more attractive option.

Windstream Internet Review

Introduction

Windstream is known for providing DSL internet primarily in rural areas of the US. Recently, they have expanded their services by laying fiber optic internet cables in select markets. Although DSL speeds cannot compete with cable and fiber optic speeds, Windstream is a preferable choice in regions where satellite internet is the only other option.

History of Windstream

Windstream was formed in 2006 through the merger of Alltel's landline business and VALOR Communications Group. It has since grown through acquisitions and expansions, particularly focusing on providing internet and communication services to rural and underserved areas. The company has made significant investments in fiber optic infrastructure to enhance its service offerings and compete with larger providers.

Key Features

No Data Caps: Unlike satellite providers, Windstream offers unlimited data, making it attractive for heavy internet users and cord-cutters.
Bundling Options: Windstream offers a "modern bundle" with DirecTV, providing a $10 discount on the monthly Windstream bill.
No Contracts: Offers flexibility with no long-term commitments.
Kinetic Secure: Provides advanced security features to protect against online threats.
Kinetic Wi-Fi: Offers powerful home Wi-Fi solutions to ensure strong and reliable internet coverage throughout your home.

Internet Plans

Windstream provides a range of plans to meet different needs and budgets. Here's a colorful and eye-catching table to help you choose the right plan for you:

Plan Name	Internet Type	Speed	Monthly Price
High Speed Internet 25	DSL	25 Mbps	$26.00
Kinetic Internet 25	Fiber	25 Mbps	$26.00
Kinetic Internet 100	Fiber	100 Mbps	$36.00
Kinetic Internet 200	Fiber	200 Mbps	$41.00
Kinetic GIG Internet	Fiber	1,000 Mbps	$56.00
Kinetic Internet 500	Fiber	500 Mbps	$46.00

Note: Pricing and availability may vary. Installation is free, but a $50 activation fee appears on the first bill. There’s a $10 leasing charge for the modem/router, but you can use your own equipment to bypass this fee.

Availability

Windstream services are available in 18 states, including Alabama, Arkansas, Florida, Georgia, Kentucky, Minnesota, Mississippi, Missouri, Nebraska, North Carolina, South Carolina, New Mexico, New York, Ohio, Oklahoma, Pennsylvania, South Carolina, and Texas. Fiber optic options are gradually expanding into more markets.

Performance and Reliability

DSL Performance: While not as fast as cable or fiber, Windstream's DSL speeds are sufficient for everyday activities like web browsing, online gaming, and streaming.
Fiber Performance: In markets where fiber is available, Windstream offers competitive speeds and reliable service.
Reliability: Windstream has invested in modernizing its network infrastructure to ensure stable and reliable internet service. The fiber optic network, in particular, offers high reliability and low latency.

Customer Experience

Installation: Typically completed within a week of ordering. Free installation but with a $50 activation fee.
Support: Offers robust customer support and flexible service options. Windstream provides 24/7 technical support, and their customer service is known for being responsive and helpful.
User Reviews: Generally positive, with customers appreciating the no data caps and the availability of fiber internet in rural areas. Some users have reported issues with DSL speeds during peak times.

Conclusion

Windstream provides a viable internet solution for rural areas, especially where satellite internet is the only alternative. Their unlimited data plans and expanding fiber optic services make them a competitive choice. With no contracts and the option to bundle services, Windstream offers flexibility and value to its customers.