With advances in technology, the two titans of satellite internet service, HughesNet and Viasat/Exede, both released their premier latest and greatest satellite dishes in 2017.

Satellite Internet Review

Introduction

Satellite internet is a viable option for those living in rural areas where traditional broadband services are unavailable. Providers like HughesNet and Viasat offer services designed to deliver reliable internet access to remote locations.

Key Providers

HughesNet

• Gen5 Series: Offers consistent speeds of 25 Mbps across all plans, powered by the EchoStar XIX satellite.
• No Overages: Users exceeding their data allowance experience reduced speeds (3-5 Mbps) without extra charges.
• Top Rated: Rated #1 by the FCC for delivering advertised speeds.

HughesNet is well-known for its reliability and has been consistently rated high by users and regulatory agencies. Its Gen5 series provides a steady 25 Mbps speed, which is adequate for most household needs like streaming, browsing, and video calls. One of its significant advantages is the lack of overage charges. If you exceed your data allowance, your speed will be reduced, but you won't face additional fees.

Viasat (Exede)

• Viasat-2 Dish: Provides speeds up to 100 Mbps in select areas, making it suitable for high-bandwidth activities.
• Unlimited Data Plans: Though pricier, these plans offer high-speed internet with generous data limits.

Viasat offers higher speeds in select areas, with its Viasat-2 satellite providing up to 100 Mbps. This makes it suitable for more data-intensive activities like HD streaming and large file downloads. Viasat's unlimited data plans are more expensive but cater to users with higher data needs, ensuring that they can stay connected without worrying about hitting a data cap.

Benefits of Satellite Internet

• Wide Coverage: Available in areas where cable or fiber-optic internet is not.
• Stable Pricing: Providers typically offer fixed rates for up to two years, helping users manage costs.
• Vacation Mode: Allows users to suspend service for up to six months, ideal for secondary homes.

Satellite internet's most significant advantage is its coverage. It can reach areas that traditional wired services cannot, making it indispensable for rural and remote regions. The stable pricing ensures that users are not surprised by sudden price hikes, and the vacation mode is perfect for those who use the service seasonally, allowing them to pause their service without canceling it entirely.

Costs and Equipment

• Monthly Costs: Plans generally range from $60 to $150, varying by speed and data limits.
• Equipment Fees: Typically around $10 per month, with options for a one-time lifetime lease fee.
• Installation: Often free with a credit check, installations are usually completed within a few hours.

Satellite internet tends to be more expensive than other types of broadband due to the technology involved. Monthly costs can vary significantly depending on the speed and data allowance. Equipment fees are another consideration, though many providers offer lifetime lease options to reduce long-term costs. Installation is straightforward and often free, but it requires professional setup to ensure optimal performance.

Performance Considerations

• Weather Impact: Although modern technology has mitigated weather disruptions, severe conditions can still affect service.
• Latency: Higher latency can impact real-time online activities, such as gaming or video conferencing, though it remains sufficient for streaming and casual browsing.

While satellite internet has improved, weather conditions can still impact performance. Heavy rain or snow can disrupt the signal. Latency is another issue; due to the long distance data must travel to and from satellites, there is a noticeable delay. This makes satellite less ideal for activities requiring real-time interaction, such as competitive online gaming or video conferencing.

Customer Experience

• Reliability: Most users find satellite internet to be a reliable alternative, especially where other options are unavailable.
• Support: Providers offer customer support to assist with technical issues and service adjustments.

Users generally find satellite internet to be a reliable solution, especially in areas without other broadband options. Customer support is crucial for resolving issues quickly, and both HughesNet and Viasat have dedicated support teams to help with installation, troubleshooting, and service questions.

Conclusion

Satellite internet offers a practical solution for rural areas, balancing cost and connectivity. While it has some limitations, like higher latency and potential weather impact, it remains a crucial service for those without access to other high-speed internet options.

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